Workers trust judgment over tools, and do not yet trust agents
A survey finds that more than half of AI resistance comes from professionals aged 35–54, who hold institutional knowledge. Other articles say companies trust agents but not their decisions, and that trust also depends on how permissions are granted (7–9 September 2026).
Who is affected and how
- középvezető
- Resistance from experienced staff should be treated as a concern about protecting knowledge, not as inhibition.
- HR-vezető
- AI rollout communication should address the experienced 35–54 age group separately.
Sources
- Enterprises Trust Agentic AI but Not Its Decisionscio.inc · Sep 7, 2026
- To Adopt AI at Scale, Employees Need to Trust Agentshbr.org · Sep 9, 2026
- Workers trust judgment over tools, new AI adoption survey finds | Human Resources Directorhcamag.com · Sep 8, 2026
Machine-generated summary based on the titles and excerpts of the source articles. The facts come from the linked article.