Issue 13
Avanade, Barclays, Philips, ModMed, PrismHR and others name chief AI officers
Several companies and institutions appointed chief AI officers this week: Avanade named Ben Beath, Barclays Anita Tanna, Philips Shez Partovi, ModMed Dan Cane, PrismHR Sami Mian and NewGen Jordan Carroll. Appointments were also made at Forvis Mazars and Michigan Medicine. At ModMed, co-founder Cane is responsible for AI strategy, and Joe Harpaz succeeds him as chief executive.
Who is affected and how
- HR-vezető
- Should expect the chief AI officer to become a partner on workforce transformation, training and roles.
- igazgatósági tag
- Should ask whom the chief AI officer reports to, and which metrics the board uses to measure their results.
AI agents need managers, an org chart and regular reviews
Several trade analyses (a Forbes-style executive article, a CIO column, CDO Magazine, McKinsey) conclude that agents need a defined scope, an accountable manager and regular reviews. Citing Deloitte…
középvezetőSupervising agents may become a new task for middle managers, so they need time and metrics to do it.állásfoglalás · globálisWho is in charge of AI in the C-suite? Unclear remits and new executive roles
Bloomberg reports that who leads AI is a new question for the C-suite. Analyses of the kind published by Zawya say unclear responsibilities are putting IT and management at odds, while trade…
utánpótlás · globálisVanishing junior roles could narrow the pipeline for future leaders
A Newsweek opinion piece warns about job cuts among Wall Street analysts, while the Washington Business Journal and IIT Madras warn of fewer entry-level jobs and a talent shortage later. Business…
HR-vezetőInstead of cutting junior hiring, entry-level roles should be redesigned and paired with a learning path.állásfoglalás · globálisAccountability for AI agents: who approved, who is responsible, and what a human can really stop
Trade articles in Dark Reading, Infosecurity Magazine, AICD and Forbes all examine how to prove who is responsible for the actions of AI agents. Several stress that human approval without authority…
igazgatósági tagAsk for a named responsible executive and an approval step for every customer-facing or decision-making use of AI.Hungary
More key stories of the week
CEOs and employees see AI rollout differently, revealing a trust gap
According to The New York Times DealBook, CEOs think the AI rollout is going well, while employees see it differently. Another survey found that only 15% of leaders thought an AI strategy could…
HR-vezetőTrust indicators should be tracked separately, because loss of trust eats into discretionary effort.középvezetőWhen mediating between top management and the team, concerns that are voiced should be passed upward.case · United StatesAnthropic ahead of its IPO: who controls powerful AI after its leaders leave?
TechCrunch and Reuters report that ahead of its stock market listing, Anthropic is presenting control mechanisms that go beyond its leadership. According to Business Insider, seven co-founders…
igazgatósági tagThe dual voting and succession structure is a model case of making mission and risk control independent of individual leaders.állásfoglalás · globálisBoards and AI: Limited use, liability issues, and supervisory expectations
A survey finds AI use in boards is limited, and the AICD asks whether boards can keep agents in check. New Zealand, Nigerian, and South African sources discuss board accountability and regulatory…
igazgatósági tagInstead of presentations on AI, named responsible persons and approval steps should be required.regulation · AsiaIndia's regulator TRAI proposes board-level AI oversight and accountability for telcos
Under a TRAI draft, telecom operators must adopt an internal AI policy approved by their board and be responsible for AI failures, including in systems from external vendors. The draft also requires…
igazgatósági tagThe board must approve the AI policy and hold management to account for risk management.research · globalOrganisations getting the most value from AI are also redesigning work
Wharton Human-AI Research finds that the organisations getting the most value from AI also redesign work. Other analyses describe workforce design as the organisational gap of the AI era, and the…
HR-vezetőAI fluency and leadership development should be part of the rollout, not after-the-fact training.survey · globalEY-Parthenon CEO survey: 1,200 leaders in 21 countries see AI growth held back by old obstacles
The EY-Parthenon CEO Outlook survey finds that CEOs use AI for productivity. Hungarian press reports (Trade magazin and Index-style summaries) stress that technology and the organisation must be…
survey · United StatesLeaders' readiness for AI change: a quarter of HR chiefs and 17% of leaders feel confident
According to one survey, CEOs expect HR leaders to drive AI transformation, but only one in four is ready. A DDI survey of 13,000 professional respondents found that only 17% of leaders feel…
HR-vezetőThe readiness gap should be closed through own skills development (AI, ethics, succession, workforce planning).középvezetőChange-management skills should be deliberately developed, because the managers' own leaders are not ready either.research · globalAnthropic study: AI can quietly influence experts' decisions
Anthropic research finds that AI can quietly shape experts' decisions, Decrypt reported on October 28.
középvezetőAt team level, require that the recommendation and its rationale are documented separately.szervezeti döntés · Egyesült ÁllamokMicrosoft Copilot chief cuts middle-management roles, requires executives in office four days a week
Charles Lamanna, the new head of Microsoft's Copilot and Office business, is carrying out a reorganisation. He is cutting middle-management positions and asking senior executives to be in the office…
középvezetőThe coordinating middle-management layer may be the first target of AI-era reorganisations, so be ready to show the value you create.HR-vezetőPrepare for the combined effect of flattening and attendance rules: retention, communication, role transitions.survey · globalAI and middle managers: BCG survey on 2030, Gartner forecast on flattening
In a BCG survey of 1,330 people presented on October 15, the managers who remain will be those who can also lead AI. Gartner's 2024 forecast says that by 2026 one in five organisations will use AI to…
középvezetőKeeping the position requires AI leadership skills: dividing tasks between humans and machines and checking the quality of output.HR-vezetőRole descriptions and the training programme for the middle-management layer need to be redesigned.layoffs · globalMicrosoft offers voluntary buyouts to about 60,000 employees to fund AI spending
Microsoft is offering voluntary buyouts to about 60,000 employees in four countries to cover the cost of AI infrastructure, according to reports. The case shows that AI investment is also reshaping…
HR-vezetőVoluntary programmes carry the risk of losing knowledge and of top performers leaving.case · globalProton's CEO cancelled AI “re-interviews” after 404 Media investigation
Andy Yen, CEO of Proton, withdrew AI-based re-interviews after a 404 Media article said he aggressively pushed AI at the company despite security concerns. The move happened on October 30.
HR-vezetőEvaluation processes accompanying AI implementation must be coordinated with staff in advance.